FAQ Level 3 Award in Immediate Response Emergency Care (RQF) - IREC® Blended Part One
Course Content
- Course Introduction
- Principles of Ambulance Service First Responder Care
- Responsibilities of the First Responder
- The Importance of Being Physically and Mentally Fit to Perform the Role
- Protecting Yourself from Potentially Malicious Allegations
- Methods of Continuing Professional Development
- Asking permission and consent to help
- The Hazards that Pose a Risk to Personal Safety
- Actions to Manage Conflict
- Facts And Information About Abuse
- What causes someone to be vulnerable?
- Who might abuse or neglect
- Who Is A Vulnerable Adult?
- Abuse and its Indicators
- Duty of care
- What is Duty of Candour?
- Why is Duty of Candour Important?
- When Things Go Wrong
- Working as Part of a Team
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Human anatomy and physiology for immediate emergency care
- Assessment of casualties in immediate emergency care
- Complex Scene safety scenario
- Assessing a Major Incident Scene
- DRCA(c)BCDE
- Calling the Emergency Services
- What3Words - location app
- Alternative emergency phone numbers
- Introduction to Initial Patient Care
- Consent to help
- Fears of First Aid
- Waiting for the E.M.S to arrive
- Chain of Survival
- How to use face shields
- Hand Washing
- Waterless hand gels
- Medications and First Aid
- The Ten Second Triage Tool
- Using The Ten Second Triage Tool
- How are 999 Calls Handled
- Basic airway management in emergency care
- Respiration and Breathing
- Postural Drainage
- Peak Flow
- Pocket Masks
- Pocket Mask with Oxygen
- Bag Valve Mask Equipment
- Using a BVM
- Respiratory Injuries Part Three
- Respiratory Injuries Part Four
- Choking Statistics
- Choking Recognition
- Adult Choking
- Choking in children
- Infant Choking
- Trauma from Choking
- Vulnerable People and Choking
- Basic life support and external defibrillation
- Adult CPR Introduction
- RCUK & ERC Resus Guidelines
- When to call for assistance
- Three Steps to Save a Life (2025)
- Cardiac Arrest and CPR Overview
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Mouth to Stoma Ventilations
- CPR and the female casualty
- Cardiac Arrest and Pregnancy
- Paediatric Airway
- Child CPR
- Adolescent CPR
- Infant CPR
- Infant Recovery Position
- Cardiac Arrest and the Drowned Patient
- Drowning
- SADS
- Effective CPR
- Improving compressions
- Improving breaths
- AED Introduction
- Types of AED Units
- AED Setup
- How to Use an AED
- Using an AED on an adolescent
- Child AED
- Using an AED on an infant
- Update on AED pad placement
- AED Maintenance
- AED Pads
- AED Batteries
- AED Troubleshooting
- AED Locations
- Community AED Units
- AED Post Resuscitation Procedures
- CPR Risks
- Advanced Decision and DNR CPR in Basic Life Support
- Recognition and Management of Life Extinct
- Post Resusitation Care
- Real time CPR scenario
- ROSC Care
- Paediatric Triage and Assessment
- Management of medical conditions
- Asthma
- Asthma Spacers
- When an Asthma inhaler is not available
- Accuhaler®
- Heart Attack
- Warning signs of cardiac arrest and heart attack
- Heart Attack Position
- Aspirin and the Aspod
- Stable angina
- Hypertension
- Pulse Oximetry
- Epilepsy
- Epilepsy treatment
- Meningitis
- Diabetes
- Blood Sugar Testing
- Poisons and Food Poisoning
- Shock
- Near and secondary drowning
- Cold water shock
- Administration of Medications
- Support the emergency care of wounds, bleeding and burns
- The Pulse
- Capillary Refill
- The Healing Process
- Types of Bleed
- Serious Bleeding
- Ambulance Dressings
- Excessive Blood Loss
- Excessive Bleeding Control
- Blood Loss - A Practical Demonstration
- Embedded Objects
- Knife Wounds
- Trauma and Standard Dressings
- Using trauma dressings
- Amputation Treatment
- Blast Injuries
- Hemostatic Dressing or Tourniquet?
- Air Wrap Dressings
- RapidStop Tourniquet
- CAT Tourniquets
- SOFT-T tourniquet
- STAT Tourniquets
- Improvised Tourniquets
- Tourniquets and Where to Use Them
- Damage caused by tourniquets
- When Tourniquets Don't Work - Applying a Second
- Hemostatic Dressings
- What is Woundclot?
- Woundclot trauma gauze
- How Does Woundclot Work
- Woundclot and knife injuries
- Woundclot and large areas
- Packing a Wound with Celox Z Fold Hemostatic Dressing
- Celox A
- Celox Granules
- Monitoring a Patient
- Coagulopathy
- Burns and burn kits
- Treating a burn
- Management of injuries
- Prioritising first aid
- Pelvic Injuries
- Spinal Injuries
- Rapid Extrication
- SAM Pelvic Sling
- Box Splints
- Spinal Injury
- Opening the airway Jaw Thrust
- Stabilising the spine
- Spinal Recovery Position
- Introduction to Spinal Boards
- The spinal board
- Using the Spinal Board
- The Scoop Stretcher
- Using the scoop stretcher
- Cervical collars
- Vertical C-Spine Immobilisation
- Joint examination
- Adult fractures
- Types of fracture
- Horizontal Slings
- Management of trauma
- Elevated Slings
- Lower limb immobilisation
- Elevation Techniques
- Helmet Removal
- Different Types of Helmets
- The Carry Chair
- Applying Plasters
- Strains and Sprains and the RICE procedure
- Eye Injuries
- Electrical Injuries
- Foreign objects in the eye, ears or nose
- Nose bleeds
- Bites and stings
- Chest Injuries
- Foxseal chest seals
- Abdominal Injuries
- Treating Snake Bites
- Types of head injury and consciousness
- Dislocated Shoulders and Joints
- Other Types of Injury
- Dental Injuries
- Trauma Scenario Examples
- Recognition and management of anaphylaxis
- What is Anaphylaxis
- Living with Anaphylaxis
- Minor allergic reactions
- Common causes of allergic reactions
- What is an Auto-Injector?
- Jext®
- EpiPen®
- Adrenaline nasal spray for anaphylaxis
- Storage and disposal
- Who prescribes auto injectors?
- Checking Auto Injector and Expiry Dates
- Signs and Symptoms of Anaphylaxis
- Basic First Aid Advice
- Schools and teachers
- Giving a second dose
- Biphasic Anaphylactic Response
- Administration of oxygen therapy
- What are Medical Gasses
- Oxygen
- When Oxygen is Used
- Contra Indications Of Oxygen
- Hazards of using oxygen
- Hypoxia
- BOC Oxygen Kit
- The BOC Cylinder
- Storage Of Oxygen
- PIN INDEX cylinder
- Oxygen Regulators
- Standard oxygen cylinder
- Transport of Cylinders
- How long does an Oxygen cylinder last?
- Oxygen and Anaphylaxis
- Demand Valves and MTV's
- Non Rebreather Mask
- Nasal Cannula
- Medical gas storage
- Mental Health
- Recognising mental ill health
- Mental Health definition and terminology
- Mental health, stereotyping, stigma and discrimination
- Who can be affected and what are the common triggers
- What is stress
- Anxiety
- Types of mental ill health
- Starting a discussion
- Supporting someone with suicidal thoughts
- What is signposting
- Course Summary and your Practical Part
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Protecting Yourself from Potentially Malicious Allegations
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How to protect ourselves from potentially malicious allegations. We live in a world today where there is a culture of sue and be sued. We have to understand and establish that this is part and parcel of everyday life in the UK, these days, so we have to make sure that we never overstep the mark, we never do anything at all that can put us in the line of fire from solicitors from legal, from coroners and basically from the public. We have to make sure that we do that to keep our career safe, to keep our registration safe and to also look after our patients and make sure that we are actually treating them to the best of our abilities. So the first thing we need to be aware of is we need to establish consent from the patient before we treat them. If we do not establish consent, then they can basically accuse us of assault because they did not want treatment, they refused treatment but we still forced it on them. And you can not force treatment on a patient in any way, shape, or form. So establish consent. The way we do this is by talking to the patient, can I help you? Ask them if they require your help or if the patient asks you as you arrive to help them. This is consent that's been given by the patient for you to touch them, for you to treat them, for you to work with them. We can also establish this from implied consent. This is basically when a patient goes unconscious and we have to act in their best interests, we have to look after that patient as soon as they can not look after themselves and go unconscious; so that is called implied consent. This basically means that we look after the patient, look after their airways until we can get them to definitive care and definitive treatment. So, one is where the patient asks you or you ask the patient if you can help and the second one is where the patient goes unconscious and it is then called implied consent. Document consent as well. It's important that we put on our patient records that the patient has asked us to help them or if the patient has refused help and that is probably the most important one. If the patient refuses your help, document it on the paperwork because after you leave the scene, if they change their mind, or take a turn for the worst, it's very easy for them to say that they didn't turn you away or they actually wanted help and you didn't help them. So we need to document it. And that documentation needs to be signed by the patient and it's also preferable where we can get an independent witness to sign it as well because that way it's much easier to defend yourself in a court of law if ever they accuse you of anything and there's a witness there that signed to say that wasn't the case. Basically it puts you in a much stronger position. Avoid where possible being alone with a casualty or bystander as well, especially if it's a male-female. If you are a male medic dealing with a female casualty, which happens all the time and it's absolutely fine, but where possible, make sure that that female has an accomplice with them, somebody, family member, close friend; doesn't matter whether they are male or female, but somebody there that can always stand your corner or stand your ground if anything is basically mentioned that may be inappropriate. So we need somebody there as an independent witness on what's done. Especially when you bring into the equation things like alcohol, good night out, Christmas time, when people have a few too many to drink and do not wear a massive amount of clothing, we need to make sure that there is somebody there to basically witness what goes on to make sure that you are safe and your professional standing is protected. So document it, document it, write down what happened. Make sure that you get independent witness wherever possible. Accurate and extensive recording of the incident. Make sure that comments are made, comments are documented, everything is reported, airwaves, the radio communications is all documented. We need to make sure that everything is documented in whatever way we possibly can, whether that's phone, radio call, whether it's over the airwaves network, or whether it's actually on your paperwork or your electronic PRFs. If it's not written down, it did not happen. And when you can get independent signatures on there to back up what you have done and what you have said and how you have treated them, then that makes it even better. And if police are involved, make sure you have the police officer's collar number and name, so we can use those as a witness later. There's an awful lot of police out there and if we don't know the collar number, it's unlikely we're gonna be able to the track down which police officer was on scene with you. But if we have got their collar number, then we can track them down very easily. Protect yourself, if it's not written down, it didn't happen. Document it, keep yourself safe, look after your registration and treat the patient with care, but also treat them with the respect that they have earned.
Previous lesson
The Importance of Being Physically and Mentally Fit to Perform the Role
Next lesson
Methods of Continuing Professional Development
Protecting Against Malicious Allegations: Essential Guidelines
Introduction: Navigating a Culture of Accountability
Understanding the need to safeguard ourselves from potential malicious allegations in a litigious society.
Consent: Ensuring Ethical Treatment
Establishing Consent: Gaining patient consent before treatment is crucial to avoid accusations of assault.
Implied Consent: When a patient is unable to provide explicit consent, acting in their best interests becomes necessary.
Documenting Consent: Detailed records of patient consent or refusal should be documented and signed by both parties, preferably with an independent witness.
Avoiding Risky Situations
Avoiding Solitude: Minimizing the risk of misunderstandings by ensuring there is an independent witness present during interactions, especially in sensitive situations.
Thorough Documentation: Comprehensive recording of incidents, comments, and radio communications is essential to support your actions and decisions.
Involving Authorities: In cases involving law enforcement, obtaining the police officer's collar number and name as a witness can strengthen your position.
Conclusion: Maintaining Professionalism and Respect
Protecting yourself from potential allegations requires meticulous documentation, adherence to ethical principles, and treating patients with care and respect.
- FPOS level 3 component one LO1.4
- FPOS level 3 component one LO1.2
- FPOS level 3 component one LO2.4
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