FAQ Level 3 Award in Immediate Response Emergency Care (RQF) - IREC® Blended Part One
Course Content
- Course Introduction
- Principles of Ambulance Service First Responder Care
- Responsibilities of the First Responder
- The Importance of Being Physically and Mentally Fit to Perform the Role
- Protecting Yourself from Potentially Malicious Allegations
- Methods of Continuing Professional Development
- Asking permission and consent to help
- The Hazards that Pose a Risk to Personal Safety
- Actions to Manage Conflict
- Facts And Information About Abuse
- What causes someone to be vulnerable?
- Who might abuse or neglect
- Who Is A Vulnerable Adult?
- Abuse and its Indicators
- Duty of care
- What is Duty of Candour?
- Why is Duty of Candour Important?
- When Things Go Wrong
- Working as Part of a Team
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Human anatomy and physiology for immediate emergency care
- Assessment of casualties in immediate emergency care
- Complex Scene safety scenario
- Assessing a Major Incident Scene
- DRCA(c)BCDE
- Calling the Emergency Services
- What3Words - location app
- Alternative emergency phone numbers
- Introduction to Initial Patient Care
- Consent to help
- Fears of First Aid
- Waiting for the E.M.S to arrive
- Chain of Survival
- How to use face shields
- Hand Washing
- Waterless hand gels
- Medications and First Aid
- The Ten Second Triage Tool
- Using The Ten Second Triage Tool
- How are 999 Calls Handled
- Basic airway management in emergency care
- Respiration and Breathing
- Postural Drainage
- Peak Flow
- Pocket Masks
- Pocket Mask with Oxygen
- Bag Valve Mask Equipment
- Using a BVM
- Respiratory Injuries Part Three
- Respiratory Injuries Part Four
- Choking Statistics
- Choking Recognition
- Adult Choking
- Choking in children
- Infant Choking
- Trauma from Choking
- Vulnerable People and Choking
- Basic life support and external defibrillation
- Adult CPR Introduction
- RCUK & ERC Resus Guidelines
- When to call for assistance
- Three Steps to Save a Life (2025)
- Cardiac Arrest and CPR Overview
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Mouth to Stoma Ventilations
- CPR and the female casualty
- Cardiac Arrest and Pregnancy
- Paediatric Airway
- Child CPR
- Adolescent CPR
- Infant CPR
- Infant Recovery Position
- Cardiac Arrest and the Drowned Patient
- Drowning
- SADS
- Effective CPR
- Improving compressions
- Improving breaths
- AED Introduction
- Types of AED Units
- AED Setup
- How to Use an AED
- Using an AED on an adolescent
- Child AED
- Using an AED on an infant
- Update on AED pad placement
- AED Maintenance
- AED Pads
- AED Batteries
- AED Troubleshooting
- AED Locations
- Community AED Units
- AED Post Resuscitation Procedures
- CPR Risks
- Advanced Decision and DNR CPR in Basic Life Support
- Recognition and Management of Life Extinct
- Post Resusitation Care
- Real time CPR scenario
- ROSC Care
- Paediatric Triage and Assessment
- Management of medical conditions
- Asthma
- Asthma Spacers
- When an Asthma inhaler is not available
- Accuhaler®
- Heart Attack
- Warning signs of cardiac arrest and heart attack
- Heart Attack Position
- Aspirin and the Aspod
- Stable angina
- Hypertension
- Pulse Oximetry
- Epilepsy
- Epilepsy treatment
- Meningitis
- Diabetes
- Blood Sugar Testing
- Poisons and Food Poisoning
- Near and secondary drowning
- Cold water shock
- Shock
- Distributive Shock
- Obstructive Shock
- Pneumothorax
- Types of Pneumothorax
- Tension Pneumothorax
- Intoxicated casualties
- Administration of Medications
- Support the emergency care of wounds, bleeding and burns
- The Pulse
- Capillary Refill
- The Healing Process
- Types of Bleed
- Serious Bleeding
- Ambulance Dressings
- Excessive Blood Loss
- Excessive Bleeding Control
- Blood Loss - A Practical Demonstration
- Embedded Objects
- Knife Wounds
- Trauma and Standard Dressings
- Using trauma dressings
- Amputation Treatment
- Blast Injuries
- Hemostatic Dressing or Tourniquet?
- Air Wrap Dressings
- RapidStop Tourniquet
- CAT Tourniquets
- SOFT-T tourniquet
- STAT Tourniquets
- Improvised Tourniquets
- Tourniquets and Where to Use Them
- Damage caused by tourniquets
- When Tourniquets Don't Work - Applying a Second
- Hemostatic Dressings
- What is Woundclot?
- Woundclot trauma gauze
- How Does Woundclot Work
- Woundclot and knife injuries
- Woundclot and large areas
- Packing a Wound with Celox Z Fold Hemostatic Dressing
- Celox A
- Celox Granules
- Monitoring a Patient
- Coagulopathy
- Burns and burn kits
- Treating a burn
- Management of injuries
- Prioritising first aid
- Pelvic Injuries
- Spinal Injuries
- Rapid Extrication
- SAM Pelvic Sling
- Box Splints
- Spinal Injury
- Opening the airway Jaw Thrust
- Stabilising the spine
- Spinal Recovery Position
- Introduction to Spinal Boards
- The spinal board
- Using the Spinal Board
- The Scoop Stretcher
- Using the scoop stretcher
- Cervical collars
- Vertical C-Spine Immobilisation
- Joint examination
- Adult fractures
- Types of fracture
- Horizontal Slings
- Management of trauma
- Elevated Slings
- Lower limb immobilisation
- Elevation Techniques
- Helmet Removal
- Different Types of Helmets
- The Carry Chair
- Applying Plasters
- Strains and Sprains and the RICE procedure
- Eye Injuries
- Electrical Injuries
- Foreign objects in the eye, ears or nose
- Nose bleeds
- Bites and stings
- Chest Injuries
- Foxseal chest seals
- Abdominal Injuries
- Treating Snake Bites
- Types of head injury and consciousness
- ACVPU
- Dislocated Shoulders and Joints
- Other Types of Injury
- Dental Injuries
- Trauma Scenario Examples
- Recognition and management of anaphylaxis
- What is Anaphylaxis
- Living with Anaphylaxis
- Minor allergic reactions
- Common causes of allergic reactions
- What is an Auto-Injector?
- Jext®
- EpiPen®
- Adrenaline nasal spray for anaphylaxis
- Storage and disposal
- Who prescribes auto injectors?
- Checking Auto Injector and Expiry Dates
- Signs and Symptoms of Anaphylaxis
- Basic First Aid Advice
- Schools and teachers
- Giving a second dose
- Biphasic Anaphylactic Response
- Administration of oxygen therapy
- What are Medical Gasses
- Oxygen
- When Oxygen is Used
- Contra Indications Of Oxygen
- Hazards of using oxygen
- Hypoxia
- BOC Oxygen Kit
- The BOC Cylinder
- Storage Of Oxygen
- PIN INDEX cylinder
- Oxygen Regulators
- Standard oxygen cylinder
- Transport of Cylinders
- How long does an Oxygen cylinder last?
- Oxygen and Anaphylaxis
- Demand Valves and MTV's
- Non Rebreather Mask
- Nasal Cannula
- Medical gas storage
- Mental Health
- Recognising mental ill health
- Mental Health definition and terminology
- Mental health, stereotyping, stigma and discrimination
- Who can be affected and what are the common triggers
- What is stress
- Anxiety
- Types of mental ill health
- Starting a discussion
- Supporting someone with suicidal thoughts
- What is signposting
- Self-harm and suicide risk
- Course Summary and your Practical Part
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What is signposting
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What is signposting? Signposting is when you can direct someone into the best source of help. It can be someone like their GP, which should probably always be their first port of call so that their GP is aware of what they are coping with. It might be to an HR department in a firm, or it might be Internet research about local resources, and it might be the government's health and mind scheme. It's anywhere that can provide help and support for that person, at that time. They may want you to do it, or they may want to do it themselves. It's usually quite a good idea to get someone to do some of the work themselves because it helps them accept the need for help, and look forward to having that health as well. It's a much more helpful way of doing it than you doing everything, and presenting them with a sheet of paper, "This is what you need to do." Work on it together, so that that person really feels part of the recovery. Yeah. So, it's very important for them to feel involved in the process, whenever possible. It is indeed, yeah, it is indeed. So, first, step the GP, and then maybe counselling. You can find help for that on the Internet, or a recommendation from a friend may help, or you could, I suppose if you wanted to do a lot of the research yourself, you could go into each individual entry on the Internet, and see what's on offer. But you may need help to decide the specifics of what you are looking for, rather than general help. It depends, I suppose, on whether you are going to commit time, money, everything to it, to get the support that you feel you need to carry you forward. The dangers of the Internet are wrong information, unhelpful stuff, and frightening yourself. Matching your symptoms to what you can read there and finding a really scary conclusion, inaccurate information, blogs that don't exactly match what you're going through. And I suppose not having the judgment, because you are not quite yourself in that time, of recognising what you should be reading and what you shouldn't be reading.
Signposting for Mental Health Support
Understanding Signposting
What is signposting in mental health?
Signposting involves directing someone to appropriate sources of help:
- Their GP should typically be the first point of contact for professional assistance.
- Other options include contacting the HR department at their workplace.
- Researching local resources online or accessing government health and support schemes.
Benefits of Involvement
Why is it important for individuals to be involved in the signposting process?
It encourages individuals to take an active role in seeking help:
- Empowers them to accept the need for assistance.
- Enhances their commitment to their own recovery.
- Collaboration ensures the support sought aligns with their specific needs.
Considerations for Using the Internet
What are the considerations when using the Internet for mental health support?
While the Internet can provide valuable information, caution is advised:
- Verify sources to avoid misinformation and unhelpful content.
- Avoid self-diagnosis and seek professional guidance.
- Be mindful of personal judgement when reading through various resources.






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